Privacy Policy
Life Renewal Behavioral Health a Division of Adult and Teen Challenge.
This service is provided by Life Renewal Behavioral Health a Division of Adult and Teen Challenge.

This Privacy Policy covers how Life Renewal Behavioral Health, collects, receives, uses, retains, and discloses Personally Health/Identifiable Information (“PHI” or “PII”) of Clinicians (also “you”, “your” or “user”) through the Site. PHI/PII includes information about you that is personally identifying such as your name, email address, and phone number and which is not otherwise publicly available. Only the legal definition of PHI/PII that applies to your location will apply to you under this Privacy Policy.

Clinical Partners are hospitals, clinics, practices or other medical groups or healthcare systems that have contracted with Life Renewal Behavioral Health to permit use of the Service by their respective Clinicians and Patients; Clinicians are practitioners, patient advocates, coaches or other individuals who (as employees of or contractors to a Clinical Partner) provide healthcare or related services to Patients; and Patients are individual patients of the Clinical Partner who receive medical treatments or other healthcare services from one or more Clinicians, or individuals who are properly authorized representatives of any such patient.

Through their provision of health care services to Patients, Clinicians and Clinical Partners will have access to and be responsible for Patient PII and Patient Protected Health Information as defined by Health Insurance Portability and Accountability Act (HIPAA) Privacy Rules or other applicable laws. Clinicians and Clinical Partners are responsible for the privacy and security of such information and for obtaining consent from patients for the use and disclosure of such information to, from and through the App and the Service.

Agreement

By using the Site or the Service, and/or by providing PHI/PII to Life Renewal Behavioral Health, you accept and hereby expressly consent to our collection, use, retention, and disclosure of your PHI/PII in accordance with the terms of this Privacy Policy. If you choose not to provide the requested information you will not be able to access the Site or Service.

This Privacy Policy may change from time to time, so please check back periodically to check the most recent modification date to ensure that you are aware of any changes in our processing of your Personal Data. Your continued use of the Site or the Service after any changes signifies your express, explicit, voluntary, and unambiguous consent to any such changes. If you do not agree to such changes, you must immediately stop using the Site. This Privacy Policy was last modified on November 1st, 2021.

Information Collection and Use; Choice and Consent
Registration

You must register with the Site and the Service and set up an account in order to use the Service. We may receive PHI/PII about you from your Clinical Partner in order to identify you as an authorized user of the Service. When you register, we collect your name and email address. It is always your choice whether or not to provide us with such information. Life Renewal Behavioral Health uses PHI/PII to:

Provide the Service

Communicate with you

Communicate with your Patients and Clinical Partners as applicable

Create user profiles

Create de-identified analytical information

Reply to your request for information or comments

Communicate with your Patients and Clinical Partners as applicable

Create user profiles

Create de-identified analytical information

Reply to your request for information or comments

Analytics

When you use the Site or the Service, we use tracking technology to collect de-identified information relating to your browser or device type, the time and date you use the Service, operating system, identification of Site page views, use of particular Service features, geographic location and other statistical information relating to your use of the Site or the Service but which does not identify you. This information is referred to in this Privacy Policy as “Analytics.” We use Analytics to develop, improve, extend, and test the Service (and underlying technology platforms); to market and promote Life Renewal Behavioral Health and the Service; and we disclose, distribute, and transmit Analytics to Clinical Partners for their use.

Withdrawing Consent

You may withdraw your consent to further use of your PII by emailing a request to us at life.renewal@tcpnw.com. We will respond to your request in accordance with the law that applies to you. Your PII which we processed prior to your request may not be deleted from our Site system records but will be blocked from further processing without your permission. A request to withdraw consent may not apply to information collected by tracking technologies or used internally to recognize you and/or facilitate your visits to the Site, or information we may keep complying with legal requirements.

You may access, change, modify or delete your information as described below.

Links to Other Sites; Third Party Apps; Transactions with Third Parties

The Site may contain links to other sites that are not owned or controlled by Life Renewal Behavioral Health. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to review the privacy policies and statements of other sites to understand their information practices. Our Privacy Policy applies only to information collected by our Site and Services.

You may be able to obtain an App, access the Service and/or communicate with the Service from, and you may be able to link or communicate from the Service to, applications, devices, distribution platforms and websites owned and operated by Clinical Partners and/or by Apple, Google, or other third-party distribution platform operators (“Channel Partners”). These other applications, devices, platforms, and websites belong to third parties and are not operated or controlled by Life Renewal Behavioral Health. Our Privacy Policy does not apply to any information collected, received, used, processed, transferred, or disclosed by such third parties. Additional or different terms and conditions (including without limitation, privacy, and security practices) apply when you access and use third party applications, devices, platforms, and websites, which are not the responsibility of Pear Therapeutics.

Life Renewal Behavioral Health is not responsible for and will not be a party to any transactions between you and a third-party provider of products, information, or services. Life Renewal Behavioral Health does not monitor such transactions or ensure the confidentiality of your PII, including credit card information, for any third-party transaction. Any separate charges or obligations you incur in your dealings with these third parties linked to Life Renewal Behavioral Health Site are solely your responsibility.

Links to Other Sites; Third Party Apps; Transactions with Third Parties

The Site may contain links to other sites that are not owned or controlled by Life Renewal Behavioral Health. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to review the privacy policies and statements of other sites to understand their information practices. Our Privacy Policy applies only to information collected by our Site and Services.

You may be able to obtain an App, access the Service and/or communicate with the Service from, and you may be able to link or communicate from the Service to, applications, devices, distribution platforms and websites owned and operated by Clinical Partners and/or by Apple, Google, or other third-party distribution platform operators (“Channel Partners”). These other applications, devices, platforms, and websites belong to third parties and are not operated or controlled by Life Renewal Behavioral Health. Our Privacy Policy does not apply to any information collected, received, used, processed, transferred, or disclosed by such third parties. Additional or different terms and conditions (including without limitation, privacy, and security practices) apply when you access and use third party applications, devices, platforms, and websites, which are not the responsibility of Pear Therapeutics.

Life Renewal Behavioral Health is not responsible for and will not be a party to any transactions between you and a third-party provider of products, information, or services. Life Renewal Behavioral Health does not monitor such transactions or ensure the confidentiality of your PII, including credit card information, for any third-party transaction. Any separate charges or obligations you incur in your dealings with these third parties linked to Life Renewal Behavioral Health Site are solely your responsibility.

Children

Our Service is intended for individuals who are over age 18. If you believe a child who is under age 13 has provided information to the Service please contact us using the information provided below.

Accessing Your Information

You may access, review, change, update or delete your PII by contacting us at Life.Renewal@tcpnw.com. You can help us maintain the accuracy of your information by notifying us of any changes to your information by email to Life.Renewal@tcpnw.com.

Contact Us About Complaints, Questions, or Notices relating to this Privacy Policy

Life Renewal Behavioral Health commits to resolving complaints about your privacy and our collection or use of your PII. If you believe your privacy rights have been violated or you disagree with any action Life Renewal Behavioral Health has taken with regard to your PII, you may file a complaint with Life Renewal Behavioral Health by emailing us at Life.Renewal@tcpnw.com.

If you have questions or suggestions, please email us at life.renewal@tcpnw.com. You may also contact us at:

Life Renewal Behavioral Health
6902 SE Lake Road, Suite 300

Milwaukie, OR 97267

Policy

Disclosures without Patient consent are to be done under the following circumstances only.

Notifications to medical personnel in a medical emergency

A Part 2 program can make disclosures to medical personnel if there is a determination that a medical emergency exists, i.e., there is a situation that poses an immediate threat to the health of any individual and requires immediate medical intervention [42 CFR §2.51(a)]. Information disclosed to the medical personnel who are treating such a medical emergency may be re-disclosed by such personnel for treatment purposes as needed. For additional information regarding disclosures during a medical emergency, see FAQs Numbered 7, 8, and 9 below.

Notifications to law enforcement
Law enforcement agencies can be notified if an immediate threat to the health or safety of an individual exists due to a crime on program premises or against program personnel. A Part 2 program is permitted to report the crime or attempted crime to a law enforcement agency or to seek its assistance [42 CFR §2.12(c)(5)]. Part 2 permits a program to disclose information regarding the circumstances of such incident, including the suspect’s name, address, last known whereabouts, and status as a patient in the program.


 
Immediate threats to health or safety that do not involve medical emergencies or crimes on programs premises or against program personnel: Part 2 programs and health care providers and HIOs who have received Part 2 patient information, can make reports to law enforcement about an immediate threat to the health or safety of an individual or the public if patient-identifying information is not disclosed. Immediate threats to health or safety that do not involve a medical emergency or crimes (e.g., a fire) are not addressed in the regulations. Programs should evaluate those circumstances individually.

Reports of child abuse and neglect

The restrictions on disclosure do not apply to the reporting under State law of incidents of suspected child abuse and neglect to the appropriate State or local authorities. However, Part 2 restrictions continue to apply to the original alcohol or drug abuse patient records maintained by the program including their disclosure and use for civil or criminal proceedings which may arise out of the report of suspected child abuse and neglect [42 CFR § 2.12(c)(6)]. Also, a court order under Part 2 may authorize disclosure of confidential communications made by a patient to a program in the course of diagnosis, treatment, or referral for treatment if, among other reasons, the disclosure is necessary to protect against an existing threat of life or of serious bodily injury, including circumstances which constitute suspected child abuse and neglect [42 CFR § 2.63(a)(1)].

Court ordered disclosures

Under the regulations, Part 2 programs or “any person having a legally recognized interest in the disclosure which is sought” may apply to a court for an order authorizing disclosure of protected patient information [42 CFR § 2.64]. Thus, if there is an existing threat to life or serious bodily injury, a Part 2 program or “any person having a legally recognized interest in the disclosure which is sought” can apply for a court order to disclose information.

Research

Researchers who receive patient identifying information are prohibited from re-disclosing the patient-identifying information to anyone except back to the program [42 CFR § 2.52(b)].

Audits and Evaluations

Part 2 permits disclosures to persons and organizations authorized to conduct audits and evaluation activities, but imposes limitations by requiring any person or organization conducting the audit or evaluation to agree in writing that it will re-disclose patient identifying information only (1) back to the program, or (2) pursuant to a court order to investigate or prosecute the program (not a patient), or (3) to a government agency that is overseeing a Medicare or Medicaid audit or evaluation [42 CFR § 2.53(c)(d)].

Qualified Service Organization Agreements (QSOAs)

Part 2 requires the QSO to agree in writing that in receiving, storing, processing, or otherwise dealing with any information from the program about patients, it is fully bound by Part 2, it will resist, in judicial proceedings if necessary, any efforts to obtain access to information pertaining to patients except as permitted by Part 2, and will use appropriate safeguards to prevent the unauthorized use or disclosure of the protected information [42 CFR § 2.11]. In addition, QSOAs may allow disclosure in certain circumstances.

Authorizing Court Orders

When information is disclosed pursuant to an authorizing court order, Part 2 requires that steps be taken to protect patient confidentiality. In a civil case, Part 2 requires that the court order authorizing a disclosure include measures necessary to limit disclosure for the patient’s protection, which could include sealing from public scrutiny the record of any proceeding for which disclosure of a patient’s record has been ordered [42 CFR § 2.64(e)(3)]. In a criminal case, such order must limit disclosure to those law enforcement and prosecutorial officials who are responsible for or are conducting the investigation or prosecution, and must limit their use of the record to cases involving extremely serious crimes or suspected crimes.

Life Renewal Behavioral Health Services